1. Business Information

Jewelry Elias is located in:

Pflugerville, TX

All transactions and agreements are subject to the laws of the State of Texas.

2. Financing and Third-Party Providers

For your convenience, we offer financing through third-party financial institutions. By choosing to finance a purchase, you acknowledge that:

• The financing agreement is a separate contract between you, the customer, and the financial institution.
• Jewelry Elias is not responsible for credit approvals, interest rates, late fees, payment schedules, or any other terms established by the financial provider.
• All questions concerning your loan balance, payments, or financing agreement must be directed to the applicable financial provider.

3. Product Authenticity and Pricing

We take pride in the quality of our jewelry. We guarantee the authenticity of the gold and precious stones as described on the applicable appraisal, product description, or sales receipt.

While we strive to provide accurate information, we reserve the right to correct errors involving prices, product descriptions, availability, or other information. We may cancel an order affected by such an error and issue any applicable refund.

4. Refund and Exchange Policy

Our refund and exchange policy is disclosed in accordance with applicable Texas law:

• Custom Orders: Jewelry that has been custom-made, personalized, engraved, or altered—including resized jewelry—is final sale and cannot be returned or exchanged.
• In-Stock Items: Items in their original, unworn, and undamaged condition may be eligible for exchange or store credit within the period specified on the sales receipt.
• Restocking Fees: Certain approved returns or exchanges may be subject to a restocking fee when disclosed at the time of sale.

5. Limitation of Liability

To the extent permitted by law, Jewelry Elias shall not be liable for indirect, incidental, special, or consequential damages arising from the use, misuse, or wear of our products.

Our maximum liability shall not exceed the actual purchase price paid for the specific item giving rise to the claim.

6. Governing Law and Venue

These Terms and Conditions are governed by the laws of the State of Texas.

Any legal action or proceeding related to Jewelry Elias shall be brought in a court of competent jurisdiction in the State of Texas.

7. High-Value Order Verification

For fraud prevention and customer protection:

• Orders over $1,200.00 may require identity verification.
• We may contact the customer to confirm payment or order details.
• Some orders may require a signature upon delivery.
• Failure to complete the requested verification may result in the order being delayed or canceled.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Location: Pflugerville, TX

Email: sales@jewelryelias.com

WhatsApp/Phone: +1 (512) 868-7915